As a user experience designer with over 20 years of experience in market branding, visual design, product design, and software development, I blend artistic sensibility with functional precision to craft user-centric digital experiences. My journey spans diverse industries, including FinTech, EdTech, AI technology, healthcare, e-commerce, retail, and manufacturing.
Two years ago, I entered the finance industry as the Lead Product Designer for FinFlx's mobile app. This role allowed me to leverage my creative background, which includes a Master of Fine Arts degree from Indiana University, my belief in designing with empathy, and my passion for technological innovation. I was able to identify customers’ pain points and help them navigate both the financial and digital worlds successfully.
Since joining Ferguson Shapiro in February 2024, I have witnessed the direct correlation between financial well-being and overall quality of life. It is a privilege to work in an industry that grows and thrives with individuals and families. Interacting directly with clients allows me to expand my user experience knowledge into customer experience design.
Originally from China, my hometown of Hangzhou is a beautiful garden city on the East Coast, with West Lake at its center. Growing up in an artistic family, with both of my parents as art professors and artists, I learned to appreciate the beauty of the world and strive for a creative life.
I currently live in Alpharetta, Georgia, with my boyfriend of ten years, with whom I share a deep passion for adventure, art, and travel. I am also proud to have a daughter who graduated from NYU and now excels as a marketing analyst. My family is a source of great joy and inspiration; they catch me when I fall and support me as I reach for new heights.